Message +44 7475 498002 on WhatsApp or email support@theiptvpro.net. WhatsApp is the fastest route and the best one for setup help, because we can talk you through your device screen by screen. We answer orders, trials, setup and faults on both.
WhatsApp — the fastest route
+44 7475 498002. Use this for setup help, order questions, renewals and anything that has stopped working. Tell us the device you are on and what you are seeing, and we will take it from there.
support@theiptvpro.net — the same questions, if you would rather write. Include the email address you ordered with so we can find your line.
Please do not send us your password
We never need your line password to diagnose a fault — the email address you ordered with is enough to find your account. Anyone holding your details can use your subscription, so treat them like a password, and if you think they have been shared tell us and we will reissue them.
Release notes on WhatsApp
Our WhatsApp channel carries service notices, maintenance windows and known issues. It is broadcast only — following it is not a support route, so use the number or the email address above if you need an answer.
Reseller enquiries
Ask on WhatsApp, or see the reseller page for how credits work before you get in touch.
Copyright
Rights holders should use the procedure in our copyright policy, which names the address that notices should be sent to.